Frequently Asked Questions
- Are your prices per person or per vehicle?
- Can I have a receipt or an invoice?
- Credit Card payment
- Do I need assistance at my arrival?
- Do you offer other transport routes besides airport routes?
- Do you offer transfers for more than 4 passengers?
- What if I cancelled my booking?
- Where should I meet my driver?
Are your prices per person or per vehicle?
Prices are per vehicle per one way or roundtrip.
Can I have a receipt or an invoice?
You will receive your payment invoice via the email you have entered during your booking process.
Credit Card payment
Once you pay by credit card online, our company representative is informed that the payment has been made, so there is nothing more you need to do. Once you have paid, the website will send you an invoice with your payment and confirmation.
Do I need assistance at my arrival?
Probably, everything is quite clear inside Cairo International Airport.
However, we do offer meet and assist service inside the Airport upon your arrival with an extra fees.
If you need to add this extra service, please contact us at email@example.com
Do you offer other transport routes besides airport routes?
Yes, we offer this kind of service.
Simply, You should contact us at firstname.lastname@example.org with specifying the requested routes to get our special prices.
Do you offer transfers for more than 4 passengers?
Yes, we offer transfers for more than 4 passengers.
However, please contact us at email@example.com to get our special prices.
What if I cancelled my booking?
The cancellation fees are expressed here after as a percentage of the total price.
i) Cancellation 5 days or more before arrival / departure: 10% of cost of services booked will be charged.
ii) Cancellation 5-2 before arrival / departure: 50% of cost of services booked will be charged.
iii) Cancellation or no show in the same day of arrival departure: 100% of cost of services booked will be charged.
iV) In case of two ways transfer booking, If you have used the first round and want to cancel the 2nd round. 100% of cost of services booked held by the Company.
If your flight has been cancelled by your airline please let us know so we can inform our driver..
Where should I meet my driver?
The driver will be waiting for you at the external gate door before (Parking area) with a sign of your name.
In case you couldn’t find your driver with the sign, please contact us at +20 1211 147 278
Still Need Help?
Our team is 24/7 at your service to help you with your booking issues or answer any related questions.